Terms & Conditions

Welcome to the website of Spark PVD Metal Colours Pvt. Ltd. (“Spark PVD,” “we,” “our,” or “us”). By accessing or using our website, you agree to the following Terms & Conditions. Please read them carefully before using our website or enquiring about our services.

1. About Our Services

Spark PVD provides services relating to PVD metal coating, laser cutting, stainless steel fabrication, mild steel fabrication, and architectural elevation works.

The availability, scope, specifications, and suitability of any service depend on the materials, dimensions, quantities, technical requirements, and other details of the project.

2. Use of This Website

You agree to use this website only for lawful purposes. You must not:

  • Use the website in a way that violates applicable laws or regulations.

  • Attempt to gain unauthorized access to the website or its systems.

  • Upload or transmit malicious code or harmful content.

  • Use website content for misleading, fraudulent, or unauthorized purposes.

We reserve the right to restrict access to the website where reasonably necessary to protect its security and proper functioning.

3. Enquiries and Quotations

Information submitted through our website, email, or telephone may be used to understand your requirements and respond to your enquiry.

Any prices, estimates, specifications, or timelines communicated before a formal quotation are indicative only, unless expressly confirmed in writing.

A quotation may specify the scope of work, applicable charges, taxes, payment terms, delivery schedule, and validity period. The final terms for a project will be those mutually agreed upon in writing.

4. Pricing and Payment

Prices and payment terms will be communicated in the applicable quotation or order confirmation.

Unless otherwise agreed in writing, the customer is responsible for applicable taxes, transportation charges, and other agreed project-related expenses.

Any advance payments, balance payments, cancellation charges, or other financial obligations will be governed by the terms agreed upon for the relevant order.

5. Customer Responsibilities

Customers are responsible for providing accurate project details, including material specifications, drawings, dimensions, quantities, finish requirements, and other relevant information.

Customers must ensure that any materials supplied for processing are suitable for the requested service and that they have the right to provide those materials.

Delays or additional costs resulting from incomplete, inaccurate, or changed requirements may require a revised quotation or timeline.

6. PVD Coating and Fabrication Results

The appearance and performance of PVD coatings and fabricated products may vary depending on the base material, surface preparation, product geometry, processing conditions, and intended use.

Colour samples, photographs, digital images, and display screens are intended as general references. Minor differences in colour, shade, texture, or finish may occur between samples and finished products.

Customers should communicate any critical technical or visual requirements before confirming an order.

7. Delivery and Project Timelines

Estimated completion and delivery dates will be communicated during the quotation or order confirmation process.

Timelines may be affected by material availability, changes to specifications, customer approvals, transportation, equipment availability, or circumstances beyond our reasonable control.

We will make reasonable efforts to meet agreed timelines and communicate significant delays where practicable.

8. Inspection and Complaints

Customers should inspect completed work or delivered products within a reasonable period after receipt.

Any concerns regarding visible defects, incorrect specifications, or deviations from the agreed scope should be reported promptly with relevant details and supporting photographs where appropriate.

Resolution of a complaint, including any rework or other remedy, will be assessed against the agreed specifications, the nature of the issue, and applicable law.

9. Warranty and Liability

Any warranty applicable to a service or product will be specified in the relevant quotation, order confirmation, or separate written warranty document.

To the extent permitted by applicable law, Spark PVD shall not be responsible for damage resulting from improper handling, unsuitable use, unauthorized modification, inadequate maintenance, or conditions outside the agreed specifications.

Nothing in these Terms excludes or limits any liability that cannot lawfully be excluded or limited under applicable law.

10. Intellectual Property

Unless otherwise stated, the website’s text, branding, logos, graphics, images, and other original content are owned by or used with permission by Spark PVD.

You may not reproduce, distribute, modify, or commercially use this content without prior written authorization, except where permitted by law.

Drawings, designs, specifications, and other materials provided by customers remain subject to the applicable ownership rights and agreements between the parties.

11. Third-Party Links

Our website may contain links to third-party websites or services for convenience. We do not control those websites and are not responsible for their content, availability, security, or privacy practices.

Accessing third-party websites is at your own discretion and subject to their respective terms.

12. Website Availability and Accuracy

We aim to keep the website information accurate and available. However, we do not guarantee that all content will always be complete, current, uninterrupted, or error-free.

Service descriptions and images are provided for general information and may not represent the exact specifications of a particular project.

We may update website content or make changes to our services from time to time.

13. Privacy and Personal Information

Personal information submitted through our website or other communication channels may be used to respond to enquiries, prepare quotations, communicate about projects, and meet applicable legal obligations.

Please refer to our Privacy Policy for further information about how personal information is collected, used, and protected.

14. Changes to These Terms

We may revise these Terms & Conditions from time to time. Updated terms will be published on this page with a revised effective date.

Your continued use of the website after updated terms are published constitutes acceptance of those updates to the extent permitted by applicable law.

15. Governing Law and Jurisdiction

These Terms & Conditions shall be governed by the laws of India.

Subject to applicable law, disputes relating to these Terms shall be subject to the jurisdiction of the competent courts in Coimbatore, Tamil Nadu.

16. Contact Information

For questions about these Terms & Conditions, please contact us:

Spark PVD Metal Colours Pvt. Ltd.

Address: 16 B, Balaji Nagar, Muthu Naidu Thottam, Sundakkamuthur, Coimbatore – 641010, Tamil Nadu, India

Phone: +91 9907550000 / +91 6382442866

Email: spark.pvd@gmail.com

Website: https://sparkpvd.in/

By accessing or using this website, you acknowledge that you have read these Terms & Conditions and agree to be bound by the applicable provisions.